Privacy Policy

We collect information you provide directly to us, including:

• Account information (name, email address — kept private and never displayed publicly)
• Role and user type (player, coach, scout, or supporter)
• Player profile information (age, date of birth, nationality, position, height, weight, statistics, preferred foot, current club)
• Coach and scout profile information (credentials, bio, club affiliation, scouting license)
• Photos and video links you choose to share on your profile or in community media posts
• Payment method details you choose to share (bank name, account name, CashApp tag, Zelle handle, Opay handle, PayPal email) — these are visible to users who need to pay you, but we do not store card numbers or full bank credentials
• Payment receipts you upload to confirm transactions (we store the file; we do not process the payment itself)
• Subscription and billing information (plan, status, activation date)
• Emergency contact details (for players only, visible only to trial organizers of events you register for)
• Medical information (if provided, used solely for trial safety purposes and visible only to organizers of your registered events)
• Messages and communications sent through the Platform's in-app messaging
• Scouting notes and ratings you write or receive (private notes are visible only to the author and the player being scouted)
• Fundraising campaign details you submit (title, description, goal, media, payment methods)
• GrassRoots World Cup registration details (role, participation type, team, sponsorship amount)
• "Hire Me" service details (fee, description, payment methods) if you enable the feature
• Fraud and abuse reports you submit or that are submitted about you (reason, details, status)

We use your information to:

• Operate and maintain the Platform
• Display your profile to other users (email addresses are never shown publicly)
• Process trial registrations, fundraising donations, and Hire Me bookings
• Verify payment receipts and activate subscriptions
• Send trial updates, registration status changes, and organizer broadcasts
• Calculate and display community rankings and ratings
• Manage GrassRoots World Cup teams, squads, and fixtures
• Send promotional emails (you can opt-out anytime)
• Prevent fraud, detect fake accounts, and ensure Platform security
• Review and act on fraud and abuse reports
• Comply with legal obligations

We share information only as necessary:

• Player profiles (name, position, stats, videos, ratings) are visible to all registered users — email addresses are never shown publicly
• Payment method details you list on a trial, fundraiser, or Hire Me profile are visible to users who need to pay you (participants, donors, or hirers)
• Trial organizers receive registrant names and emergency contact info for the events they manage
• Private scouting notes are visible only to the scout who wrote them and the player being scouted
• Team owners see registration details for players, sponsors, and supporters who join their World Cup team
• Fraud report details are visible to Platform admins and the reporter; the reported user is not told who reported them
• We do not sell, rent, or lease your personal data to third parties
• We may share information if required by applicable law or legal process

We do not process or store card numbers, full bank account credentials, or payment passwords. All payments on the Platform go directly between users via the payment methods they provide (bank transfer, CashApp, Zelle, Opay, PayPal).

When you list a payment method on a trial, fundraiser, or Hire Me profile, the details you enter (account name, handle, tag, or email) are visible to users who need to pay you. When you upload a payment receipt to confirm a transaction, we store the receipt file for verification purposes. Receipts may contain personal financial information — you are responsible for redacting sensitive details before uploading.

We implement industry-standard security measures including:

• SSL encryption for data transmission
• Secure password hashing
• Row-level security policies restricting data access by role and ownership
• Regular security audits
• Access controls and authentication
• Admin review of flagged accounts and content

No system is completely secure. Please report security concerns to support@opensoccertrials.com and we will respond within 24 hours.

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account and data (via Dashboard → Delete Profile)
• Opt-out of marketing communications
• Download your data
• Withdraw consent at any time
• Control which payment methods are visible on your listings

Submit requests via the Contact Us page or email support@opensoccertrials.com. We will respond within 30 days.