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Frequently Asked Questions

Everything you need to know about Open Soccer Trials — trials, scouting, fundraising, the World Cup, and more.

Getting Started

Players

Coaches & Organizers

Scouts & Clubs

Fundraising & Donations

GrassRoots World Cup

Media & Community

Subscriptions & Payments

Account & Safety

Frequently Asked Questions

Getting Started

What is Open Soccer Trials?

Who is the platform for?

How do I create an account?

What's the difference between the roles?

Is my email address visible to other users?

Players

How do I register for a trial?

What should I include in my player profile?

How are my ratings calculated?

What is the 'Hire Me' feature?

Can scouts message me directly?

Can I attend trials for free?

Coaches & Organizers

How do I create a trial event?

What subscription plans are available?

How do payments work for my events?

Can I link a fundraising campaign to a trial?

Can I send messages to registered players?

How do I manage squads and competitions?

Scouts & Clubs

How do I rate a player?

What does a Scout subscription include?

Can I leave private notes on players?

How does player comparison work?

How do I claim a club profile?

Fundraising & Donations

What is community fundraising on Open Soccer Trials?

What is the 3x donation match?

How do I submit a fundraising project?

How do donors pay?

Is my donation secure?

GrassRoots World Cup

What is the GrassRoots World Cup?

How do I register for the World Cup?

How do team owners manage their squad?

Can I sponsor a team or category?

Media & Community

How do I share media?

How do community rankings work?

How do I follow another member?

How do I report fraud or abuse?

How do I know who owns a listing?

Subscriptions & Payments

What features require a subscription?

How do I pay for my subscription?

How do I cancel my subscription?

What is the refund policy?

Does Open Soccer Trials hold or process payments?

Account & Safety

Is my personal data safe?

Are there age restrictions?

How do I delete my account?

What happens to fraudsters and fake accounts?

Who is liable for member-submitted listings?